Catch bugs.
Ship calm

01 · Capture

The bug logs itself.

Auto

Logged → ticket → owner.

What it is

QA, replay, and ticketing in one place.

Plug in the SDK or install the extension. Each bug shows up on the board with a replay, repro steps, and the right engineer attached.

Bugs log themselvesTickets without typingOwners notified automaticallyEnd-to-end tests around each failureSession replay built-inPrivacy-firstSDK + browser extensionDrop in and goBugs log themselvesTickets without typingOwners notified automaticallyEnd-to-end tests around each failureSession replay built-inPrivacy-firstSDK + browser extensionDrop in and go
§01HeroWhat Optics does
§02ForgottenWhy bug reports get lost
§03Auto-logThe bug logs itself
§04ExtensionCatch it as it happens
§05BoardWhere the work lands
§06StartDrop it in
Section 02 · The problem

Bug reports get forgotten

They sit in Jira. Triage queues get longer. Ownership is fuzzy. Repro steps go stale. The bug that mattered last week quietly stops mattering — until a customer hits it.
0206

01 · Forgotten

The Jira backlog grows.

Tickets pile up faster than they get triaged. The ones nobody owns are the ones that quietly slip past a release.

02 · Stale

Repro steps rot.

By the time someone picks the ticket up, the build has changed and the user is gone. The instructions don’t apply anymore.

03 · The miss

Shipped without it.

Step 01Drop the script in <head>.One line. No build step. No config file.
Step 02Or install the extension.QA browses, the extension records. Same data, different surface.
Step 03Watch tickets roll in.The board fills itself. Owners are pinged the moment a bug lands.

Install

<script src="optics-qa.com/sdk/v1/optic.js"
data-key="..." async></script>

One line. Drop it in your <head>. No build step.

Capture

Errors, slow requests, broken flows.

Privacy

PII masked at the SDK boundary.

Section 03 · Auto-logging

The bug
logs itself

The Optics SDK watches the session. When something fails, the platform writes a ticket — with the replay, the steps, and the stack trace already attached. Nothing for the user or the engineer to remember.
0306
Field note
“A bug nobody owns never gets fixed. We wanted every failure to land on someone’s desk before anyone had to ask.”
Why we built Optics

Catch what users
would never report

Section 04 · Browser extension
Install the Optics extension. While QA browses — or while you’re dogfooding — it records what happens, runs end-to-end tests around any failure it catches, and logs the bug before the tab closes.
0406

01 · Record

Logs while you browse.

02 · Reproduce

Runs E2E around the failure.

03 · Route

The ticket lands on the right desk.

The engineer responsible for the failing module receives the ticket — replay link, stack trace, and repro steps already inside.

01 · Replay

See what the user saw.

Full DOM recording. Skip to the failure in one click. No screenshots, no “can you walk me through it again.”

02 · Reproduce

Tests run around the failure.

The extension reproduces the flow end-to-end and saves each step. The ticket lands with proof — not a guess.

03 · Route

The right desk gets it.

Owners are inferred from the failing module and pinged the moment the bug logs. No triage queue, no fingers pointing.

Section 05 · The board

Tickets land
where the team
already works

Each logged bug becomes a ticket on the board. QA sees the queue. The owner is already assigned. The replay is one click away. No one has to ask “what was the user doing?”
0506

Triage

Severity inferred. Owner assigned.

Cycles

Two-week sprints. No friction.

Closeout

Verified by replay.

Pricing

One platform

Two plans, billed monthly or annually. Start with a 3-day trial — card required, charge begins day 4. Cancel anytime.

Pro · 01
$490/ year

For solo builders shipping fast.

  • Auto-capture bugs via the Optic Chrome extension
  • Group bugs and create tickets in one click
  • Smart ticket drafts from captured bugs
  • Smart fix-prompts — paste straight into Claude or Cursor
  • Stakeholder report exports
  • 10,000 events / month · 1,000 session replays
  • 5 projects · unlimited seats
  • 30-day retention
Team · 02Most popular
$1,990/ year

Built for teams that ship daily.

  • Everything in Pro, plus:
  • 1,000,000 events / month · 100,000 session replays
  • 20 projects · unlimited seats
  • 90-day retention
  • Slack and Linear integrations
  • Bulk smart fix-prompt + report generation
  • Priority support

Need more volume, SSO, or a custom contract? sales@optics-qa.com

Ship
calmer

Trial

3 days. No credit card.

From

$29 / month

What you get

Replay, tickets, and the board.

One install — SDK, extension, or both. Cancel by removing the script tag.